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Returns & Exchanges
We want you to love your home. If you are not completely satisfied, you may return eligible items within 30 days of delivery. Please note that custom-made pieces are final sale.
1
Initiate Request
Contact our support team or log into your account to request a Return Authorization (RA) number.
2
Prepare Item
Repackage the item in its original packaging. Ensure all hardware and assembly instructions are included.
3
Schedule Pickup
For large furniture, we will coordinate a professional carrier to pick up the item from your residence.
4
Receive Refund
Once inspected at our warehouse, your refund will be processed to the original payment method, minus return shipping fees.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing